Cancellation Policy
- Full refund will be initiated if you cancel the booking before 60 days of arrival.
- 50% of the advance payment will be refunded for cancellation between 30 and 59 days prior to arrival.
- 25% of the advance payment will be refunded for cancellation between 15 and 29 days prior to arrival.
- No refund is available for cancellation within 14 days of the arrival.
- Refunds will be issued using the same payment method used by the client.
- Refunds will be processed within one week after cancellation.
- Flight tickets are non-refundable.
- Palace on Wheels and other convenient trains are non-refundable.
- Any refunds for helicopter tickets or other services booked through external portals will follow the respective company’s cancellation policy rules (e.g., Shri Mata Vaishno Devi Shrine Board).